The EV-04 Pendant Alarm is a standalone, easy to use alarm whether you're at home or on the move.

The EV04 Pendant Alarm is a 4G, compact personal alarm designed to offer peace of mind and prompt support for individuals who spend time alone at home, at work, or while out and about. It's ideal for elderly individuals living independently, workers in remote or isolated locations, people with medical conditions requiring urgent assistance and outdoor enthusiasts seeking added security.

Equipped with GPS tracking and a multi-network SIM, the device connects to the strongest available mobile network and sends location updates to Mindme’s secure platform every five minutes. Pressing the alarm button starts a two-way conversation with our highly trained response centre operators, who can see your location and provide immediate assistance.

The EV-04 Pendant Alarm also includes Wi-Fi connectivity. When connected to a known Wi-Fi network, the device will use Wi-Fi to send data to our platform instead of relying on the mobile SIM. In areas with poor mobile coverage, such as inside a home, this ensures the device can continue reporting in even if the mobile signal is weak. If an alarm is triggered and a voice call cannot be made, an alert will still be sent to the response centre.

When the EV-04 Pendant Alarm can detect its charging dock we are able to confirm that the device is ‘at home’. The device can also be configured to detect known Wi-Fi networks to confirm its location which is particularly useful when it is indoors, where GPS accuracy may be limited.

You choose what personal information you give the Response Centre together with next of kin and contact details which may be needed in an emergency. You can change your personal details at any time.

Caution: This device contains magnets. Do not wear it around your neck within 6 inches of a pacemaker.

Features of the EV-04 Pendant Alarm

• 4G Connectivity – Connects to 4G networks, automatically falling back to 2G in areas where 4G is unavailable.
• Compact & Lightweight – Measures 61mm x 44mm x 16mm and weighs 53 grams.
• Multi-Network Connectivity – Uses an international, multi-network roaming SIM to connect to any available mobile network.
• Always-on GPS Tracking – Provides location data with an accuracy of approximately 10 metres.
• Regular Location Updates – Sends location data to Mindme’s platform every five minutes when moving and every ten minutes when stationary.
• Remote Toggling - Supports remote toggling between alarm and Locate modes.
• Wi-Fi Connectivity for Indoor Use – automatically connects to a configured Wi-Fi network:
1. If no mobile network is available, the device will use the Wi-Fi network to send an automated call to the response centre to alert them that an SOS call has been activated.
2. The device will use the Wi-Fi network to send data into the Mindme platform.
• "At Home" Detection – Connects to its charging base station, or can use Wi-Fi* to confirm when the device is at home.
• Emergency SOS Alert – Pressing the SOS button initiates a two-way voice call to Mindme’s 24/7 response centre.
  1. Note: If an alarm is triggered via Wi-Fi, two-way voice communication may not be available if no mobile network is present.
• Fall Alarm** – Optional feature that detects and alerts in the event of a fall.
• Enhanced Audio – Improved speaker for clearer sound quality.
• Long-Lasting Battery – Operates for over 24 hours; daily charging is recommended.
• Easy Drop-In Charging – Simple charging base station with no fiddly connections.
• Low Battery Alerts – Configurable via the Mindme platform, sending email and/or SMS notifications at 20% and 10% battery levels.
• Perimeter Alerts – Optional feature with notifications when the device enters or exits pre-defined areas.
• This device is not waterproof. Please do not wear it in the shower, bath or swimming pool.

* Wi-Fi Networks – If a service user does not have a Wi-Fi network at home, Mindme can supply Wi-Fi plugs which can generate networks which the devices can detect. Please note: these Wi-Fi networks cannot be used for internet access.

** The fall alarm sensor uses an accelerometer to distinguish between “hard” falls and normal everyday movements. Like many similar devices on the market, it cannot guarantee detection of every fall, as its performance depends on where the device is worn and the level of shock or impact experienced during the fall. If you do fall and are able to press the emergency button, you should do so immediately.

Eview

The EV-04 Pendant Alarm is developed and manufactured by Shenzhen Eview GPS Technology (Eview), a trusted partner with whom we’ve proudly collaborated for over a decade.

This long-standing relationship has allowed us to deliver proven, reliable GPS alarms and Locate devices to the telehealthcare sector, helping support the safety and independence of vulnerable individuals in diverse care settings.

While Eview’s devices are widely recognised in the industry for their durability and consistent performance, Mindme takes this reliability further by applying custom firmware to meet our exacting standards for functionality, user experience and care outcomes.

Our partnership with Eview reflects Mindme’s broader commitment to long-term collaboration and continuous innovation, ensuring that the solutions we offer adapt and evolve in line with the real-world needs of our users and partners.